Subscription & Continuity Accounts

Built for subscriptions & continuity billing.

Rebills and free trials are the fastest way to lose an ordinary merchant account. Structure underwrites subscription and continuity merchants with rebill-friendly gateways and dispute tooling at scale.

  • Rebill & trial friendly
  • Continuity billing at scale
  • Chargeback mitigation
Get your subscription merchant account
Fill out this form and a merchant services representative will be in touch!
Phone Number
  • ~30
    banks and processing institutions
  • Same day
    access to collected funds
  • ~48 hrs
    from application to processing
  • 24/7
    real people, not a call center

Payment processing built for recurring billing

Subscription businesses depend on billing customers repeatedly, which is exactly the pattern that makes traditional underwriters uneasy. Recurring charges generate more disputes than one-off sales, and a customer can win a chargeback on a technicality.

Structure Payments underwrites continuity billing as a normal business model, with accounts generally live in about 48 hours.

What we underwrite

Merchant accounts across subscription models

Physical, digital and hybrid — anything billed on a cycle.

  • Subscription boxes
  • SaaS and software
  • Memberships
  • Retail
  • E-commerce
  • Food and groceries
  • Streaming
  • Mobile apps
  • Warranties
  • Accessibility services
Why it's different

Why subscription businesses need high-risk processing

The billing model itself is what drives the classification, not the product.

  • Recurring billing complexity

    Repeat charges introduce failure modes one-off sales never have — expired cards, failed payments and disputes over charges the customer forgot about.

  • Elevated chargeback risk

    Disputes arise from billing errors, service dissatisfaction and customers who simply do not recognize a recurring line on their statement.

  • Flexible payment requirements

    Multiple payment methods and genuine subscription management have to be supported, including straightforward cancellation.

  • Active risk management

    Fraud detection and compliance monitoring keep the dispute ratio inside the range that keeps an account open.

  • Scalability

    Subscription businesses can grow very quickly, and the payment infrastructure has to absorb that without triggering a fresh risk review.

Three steps to approved

From application to accepting cards — in about 48 hours

No drawn-out underwriting theatre. A real person, a real timeline, a real approval.

  1. 1APPLY

    Tell us about your business

    One short form and a quick document upload. Your dedicated rep reviews it the same day — no call-center runaround.

  2. 2UNDERWRITE

    We build your risk profile

    We match you to the right banking relationship and gateway for your industry, chargeback history and volume.

  3. APPROVED
    3GO LIVE

    Start processing payments

    Credentials, gateway and cart integration go live. You're accepting cards — usually within about 48 hours of applying.

Common questions

Subscriptions merchant accounts, answered

Can subscription businesses get a merchant account?

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Yes. Subscription and continuity merchants can be approved through a processor that underwrites recurring billing deliberately. Structure Payments approves these accounts, generally within about 48 hours.

Why are subscription businesses considered high risk?

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Because recurring billing produces more chargebacks than one-off sales, and customers can win disputes on minor technicalities. Since the sponsoring bank absorbs losses when disputes cluster, banks limit and scrutinise these accounts.

What chargeback ratio can a subscription business sustain?

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Chargebacks should generally stay below 2% of all transactions. Exceeding that can lead to account closure, because disputes consume substantial resources for both the processor and the sponsoring bank.

How do I reduce subscription chargebacks?

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Use a clear billing descriptor customers recognize, remind them before each renewal, make cancellation genuinely easy, confirm cancellations in writing, and refund promptly when asked rather than forcing the customer to their bank.

Get approved

If you can't get a merchant account, your best chance is with us.

We do everything possible to get you approved, and most merchants are processing within about 48 hours. No obligation to see your real rate.

  • No application or setup fees
  • Declined elsewhere? Still worth applying
  • A dedicated rep, not a call center
Get approved today
Fill out this form and a merchant services representative will be in touch!
Phone Number